Another tutorial from
SPOTTEK SYSTEMS
™
(
See http://www.spottek.ca/
)
Networking Basics: Network Troubleshooting
Objectives
Introduction
Identify the Symptoms and Potential Causes
Identify the Affected Area
Establish What Has Changed
Select the Most probable Cause
Implement an Action Plan
Test the Result
Identify the Results and Effects of the Solution
Document the Solution and Process
Network Administrator's Toolkit
Quiz
FAQ
Prepared by Steven C. Potter
© Spottek Systems 2008